Our a.c. unit went out and we called Steve's service they sent *Anthony* out to our residence he was on time and very polite he even asked for a broom to pick up the mess that came down from the addict .he was very professional and me and my husband highly recommend STEVE'S SERVICE for any of ur AC *heating*plumbing*drain cleaning problems. We give them 5 stars thanks again Anthony
Sarah A., Downtown, Los Angeles, CA Via
My hot water heater stopped working. I called them at 7 AM. Martin Brody came and recommended a replacement of the water heater. He did the job efficiently and professionally. He finished in three hours. I have hot water and I am a satisfied customer. This happened during the locked-in for the coronavirus pandemic.
Dominic C., Rancho Cucamonga, CA Via
We purchased a new sink and faucet in a house that is more than 50 years old. We asked the receptionist a Steve's to send out their most able plumbers who would be able to make the connections between the old and the new. Jose and Thomas were terrific. they worked carefully and methodically until all the pieces of this complex puzzle came together. And they left the room spotless. Thanks a million, guys! 5 stars +
Lanore Pearlman Via
Wonderful experience with Steve's five star service! Had a problem with me my furnace and had a technician named Blake come out and fixed it in a jiffy! Young kid with infinite wisdom! Great experience overall and very affordable.
Byron S., Upland, CA Via
I called for service on Tuesday after their working hours and the next morning their office called me at 7:30 am. By 8:30 their technician came. I have used their service for 14 years when they first installed my central air and heating system. They continue to provide excellent service! I highly recommend them!
Susan Myers Hancock Via
Excellent Service! He came out and saw the estimate another provider made. ($4,000 for furnace alone!) He took me through all the things I needed that the other guy missed and quoted a price for NEW Furnace, NEW water heater, NEW A/C AND coils for the new system for about $2,000 more than for the first estimate for furnace alone.
The installers arrived on time, explained everything and answered all my questions. I expected at least 6 hours to do the job but they finished in 4!
I will use them again whenever I need anything in plumbing ot heating, a/c.
Steve D., Rancho Cucamonga, CA Via
Anthony was absolutely phenomenal in replacing all my drain piping under my house. He was professional and always on time. I am very pleased with my whole experience.
Hector Saldivar Via
I had Steve's out to repair my air conditioner. When Blake arrived he was pleasant and seemed very experienced. Due to the age of my existing system, he recommended a replacement rather than a repair. I had a complete new system installed 2 days later. It has been about 3 months now and my electric bill is lower than it has ever been. Thanks again and I'll be calling them again if I have any more problems.
John Kempe Via
Martin has been to my home twice. Each time he arrives with a smile, yet professional. He does great work. Replace vanity and toilet. Gave me a fair price. I will continue to use Martin as my fix it plumber. Thank you for your quality work.
Donna Estrada Via
I had my heater serviced on friday just for a routine check up, and Rodney came out and tuned up my heater he was knowledgeable in what he does and had great services thanks steve for your knowledgeable techs
Ed S., San Jose, CA Via
Thank you so much for the great service.
Jeremy was amazing he repaired my heater and everything is back to function. He gave me all possible options and completed the job on time.
Rita Deragobian Via
Billy came to my home to give me an estimate on a complete re-pipe job for my house. He was very informative and a wealth of knowledge. There was no pressure and he acted in the most professional manner at all times. He was a pleasure to work with.
Ken M., Rancho Cucamonga, CA Via
Thank you to Martin and Jose for the installation of a new Carrier Heater. They were prompt, courteous , and professional in every way. We will use them again and recommend them to others.
Laurie R., Chino Hills, CA Via
I have had Jose replace 4 hot water heaters in 3 homes for me. I trust him and he is a good and quick worker. AAA+ !
Richard Johnson Via
AC stopped working last week. I got quotes from 5-6 companies. Steve was the most professional out of the group, gave me the most information, and had the best presentation. His cost was very competitive given he is a factory authorized dealer for Carrier. JOSE and MARTIN did an excellent job during install and finished an hour earlier than expected.
Jacob L., Rancho Cucamonga, CA Via
Best air conditioning service I’ve ever had. You won’t be disappointed. Blake gave me an estimate on a new system and was so forthcoming. He gave me a fantastic deal and the instal was quick.
Brad Kellogg Via
This company is great! Technician Jose Morales was efficient, friendly and cleaned up after installation. Loving my new kitchen sink!
Lark Gerry Via
Billy and David did a great job and got me out of a tight spot. I really appreciate what they did and their professional attitude.
kirk colbath Via
AC stop working few days ago, I was referred to Steve's Five Star for service. I called to book an appointment and get scheduled for the next day. The technician his name is Rodney, shows up on time within the time given, after asking me a few questions abt the AC, he went up to check the unit. The tech RODNEY was knowledgeable and patiently explains the possibilities of why it shut down... shortly after, the AC went back blowing cold air.
I recommended using this company for check up or regular maintenance.
Sweetee J., Pasadena, CA Via
Oscar provided excellent service. Took care of the problem with the AC in a timely manner. Arrived within the window of time specified and was very courteous and professional.
Marlene A., Azusa, CA Via
I had a gas leak that I couldn't find so a my friend Richard Zbinden said I should call Steve's. they sent a technician named Billy who was very knowledgeable andfound the leak in no time at all. thanks to him we can sleep easier at night.
Mark Noble Via
It takes allot for me to write a negative review about any company. It also say's allot when the owner of the company takes the time to call to understand the problem and makes things right. That is exactly what Steve did this morning after returning from a weekend trip out of town. It is refreshing to hear when the owner of a business it truly concerned about each and every one of his customers and makes the effort to solve their problems. After speaking to Steve I am confident he will fix the warranty communication issues and that he is committed to running a professional business. His attitude is what keeps his customers coming back and that is true "Five Star Service. You have earned my future business
Bud W., Upland, CA Via
After getting three quotes on a new air conditioning system, Steve the owner was the first company i had out. The best experience i ever had getting a estimate he was very knowledgeable and was a good listener, his price was fair and i love the carrier equipment ! The other two local companies were borderline used car sales people, so happy went with steves !
Mike Akins Via
Thank you Steve's Five Star Service for handling our emergency plumbing situation even on a holiday. You guys are awesome, professional, and expedient. I appreciate all you did for us. Shout out to Steve, Brandon, Kevin and, Sara for being so kind and helpful and any other employee that worked on our property we may not have mentioned. We highly recommend your business to others. God bless. Sincerely, The Browns
Debbie brown Via
Great plumers . Great service. Affordable prices.
todd penn Via
Steve's has provided reliable, prompt, and professional service in a timely fashion. I have especially been happy with the Plumbing services provided. Shout out to Billy Q. for his efforts and for giving quality customer support and work.
C. Mark P., Claremont, CA Via
I called Steve's Service today based on recommendations here and at nextdoor.com and was pleased to get same-day service. I had an air conditioner problem, but it's fixed now. They sent Rodney who was very friendly and efficient. Right away he had an idea of what the problem was and I even got to watch him test the component that was not working right. He had the replacement part on his truck and was able to fix my system immediately. In addition, Rodney helped me understand my thermostat better and explained an issue that had confused me. Thank you, Rodney; you helped me and took a significant part of the stress out of my day.
L C., Upland, CA Via
Called in because I had some concerns with my unit that was serviced through these guys, spoke with Jennifer and after explaining what was going on she assured me she would call me back as soon as she could get a tech to come out to look at it. She made good on her word and things are working as they should.
William S., Rancho Cucamonga, CA Via
I placed two separate service calls with this company. One for plumbing and one for heating. Both of the guys that came out were prompt and looked like they knew what they were doing. My repairs seemed affordable and i had a good overall experience with Steves. Thanks again and ill continue to call in the future if i have any issues.
Jennifer Michelle Via
We had to replace our air conditioner and Steve's was our go-to service. We use Steve's for all our plumbing needs and they were just as professional in replacing and installing our air conditioner. The installers, Louis and Martin, were professional, knowledgeable, and efficient in their installation. I would recommend Steve's Five Star Service for all your air conditioning needs.
Barry Cadwallader Via
I called for a new estimate for a new AC unit for my home.
Base on the conversation with Christina I'm really looking forward to giving this company my business. Steve (if there is a Steve) Christina is a great asset to your company I hope I get just as great service with the install.
Yvette L., Apple Valley, CA Via
Steve's Five Star Service is a great service company! I called in and spoke to a lovely young lady in dispatch (Jenn) who set up my appointment promptly and efficiently! She was pleasant and very polite. The technician who came out to fix my boyfriends air conditioner a few weeks ago (Omar) was quick and efficient as well. My boyfriends AC was up and running within minutes! Thank you Steve's Five Star Service for having an A Team working with your company! I would absolutely recommend this company for any plumbing, ac, or heating service!
Christina O., Apple Valley, CA Via
I had Martin come out, he installed a new laundry stand pipe, trap (that had completely rotted out), new laundry hoses & shut off valve. He was very professional & knowledgeable & explained everything he was doing. I couldn't ask for better service.
Valerie Fox Via
Christina the office manager is highly professional and extremely polite. I had an issue with my air conditioning. She had a technician within the hour and my problem was fixed. I highly recommend steves five star service for all plumbing and hvac needs. My encounter with the staff was extremely pleasant and I will definitely use them again in the future.
Jennifer V., Rancho Cucamonga, CA Via
We called this morning about an issue with our AC. We called at 9:30am and was given a 10:00am to 1:00pm window. Oscar the technician contacted us at 10:52am to say that he would be here in 20 min. He arrived when he said he would. The problem was diagnosed quickly, and repaired, we were presented a good estimate. We had him perform a tune up service. He replaced our filters and washed down the unit. Oscar was friendly and professional. He explained all work that he was doing. I highly recommend Steve's for your AC and Heating needs.
John S., Ontario, CA Via
I had Steve out to my house to give us an estimate for a new air conditioning system. He showed a bit late. However, his presentation was very informatitive and when it came down to price, they were right on the money. We went ahead with the new system from steve and everything has worked great so far. Thanks again every one of the guys that were out to install my equipment.
Brandon Wert Via
Great service personal! Friendly, informative no pressure. They listen to your needs. Technician answers all questions, explains what is going on. Very satisfied with service, work and do recommend them to friends and family.
Josie Portillo Via
This company is truly one of the best companies in the Inland Empire for plumbing and air conditioning I just want to say thank you Steves for same day service this company is definitely 5 stars indeed next time I have another problem like this I'm definitely calling Steve to the rescue.
Jack Lyons Via
They guys That work for Steve are very professional! They have a great Plumbing crew and have also used them for A/C. The service manager Brandon was great! I also have had Steve himself work at my house.
Heath T., Rancho Cucamonga, CA Via
Our AC stopped working naturally during one of the hottest weeks of this summer. Even though they were buried with service requests Steve's Service came out the same day and tried to get us back up and running but unfortunately it was a fatal compressor issue. They gave us a very fair price on a new Carrier HVAC system and even got it installed the next day, we had our AC back by mid afternoon. Excellent service and a great experience with all of their staff at Steve's!!! Thanks a lot, we appreciate you all.
Dave C., Rancho Cucamonga, CA Via
Great service, reasonable price, and very friendly. Used them twice and would definitely recommend. Too bad I moved out of their service area.
Elizabeth Port Via
I had Steve's replace my 31 year old A/C-furnace-air cleaners with a new Carrier Performance 96% efficient furnace, new Carrier Infinity air cleaner, Carrier UV coil lights, and high efficiency Carrier A/C compressor and coil. Their quote was very competitive with another Carrier dealer, and what was more important, Steve listened carefully to what I wanted, and gave me exactly that on the quote. He also supervised the installation himself to be sure it was neat and vents/drains/ducts were cleanly done. When we ran into an unexpected problem with the furnace/blower (tripping a GFCI), he got the local Carrier rep to speak with me, and he in turn got us the answers we wanted from engineering at Carrier. (Turns out the DC motors used in these furnaces should not be on a GFCI, and need their own dedicated circuit.) They installed the entire system in one day, and then finished all the little cosmetic details that remained a few days later. The one-day install was super important as we were going into super hot weather (105 degrees plus), and our house was nearly unliveable without A/C. I would use them again in a heartbeat.
Chris O., Claremont, CA Via
Great job- honest and very attentive and helpful! Explained every step to the process. A bit pricey but worth it to get fixed
Nikki P. Via
Thank you to martin and Jose for keeping our house spotless and clean on the install of our new HVAC unit. We truely appreciate it keep up the good work guys!
Brandon B., Upland, CA Via
Scott Moore knows a thing or two about the plumbing and might even have a good joke from time to time.
James Sander Via
Excellent service. Prompt in arrival. Shane installed new wall mounted faucet in kitchen. Very friendly, professional and I would recommend highly.
Debbie L., Ontario, CA Via
We had Rodney come out today as scheduled. Great Service Tech great job. Very please with his professionalism.
Don R., Rancho Cucamonga, CA Via
I called regarding an AC tune up special and questions on scheduling. Spoke to Jen and she was wonderful with helping me. I also had plumbing problems with a backed up kitchen drain line and Julie was very helpful with that. It couldn't have gone any smoother with their fantastic customer service. I will definitely use Steve's 5 star service with any more problems.
Maria L., Corona, CA Via
Steve's team of professionals is the best at solving problems!
Marjorie B. Via
Yesterday my Ac went out and I called Steves, they sent out a technician named Rodney he was very thorough on troubleshooting and finding the problem, he was very fair on the price and got my unit going I'm going to be using Steve's for now on! Thanks!!
Isaac V., Pomona, CA Via
We had Shane come out and install a new 40 gallon water heater. He did a great job. He came out early, and had the work done in a timely manner. We have used Steve's for years, and have never had a problem. They always do a great job, and stand behind their work. I highly recommend them.
Vickie C., Pomona, CA Via
I highly recommend Steve's plumbing. They are very professional & offer excellent service. Jose M****** was great!
Laura C. Via
I just want to start by saying Rodney is a really good technician!! My heater went out in my Mobile home and I was freezing!!! He came and was really polite. He told me what the problem was in terms I could understand. He fixed the problem at a reasonable price! Thanks Steve for the great service your tech provided.
Selina O., Montclair, CA Via
Fast response time. Unfortunately they were unable to fix our issue with the service call yesterday. But after calling back after hours the tech assured me he would be back out first thing tomorrow to assess the situation again and remedy it.
Heidi F., Rancho Cucamonga, CA Via
I just had Steve's install a brand new heater and AC system in my house. They did an excellent job and I could not be happier. Steve did an awesome job working with my insurance company too and dealing with all their BS demands too. I got the new wifi enabled Carrier Cro thermostat and its so cool. I also had a new water heater installed and its a night and day difference. I will definitely be calling them back for future plumbing or Ac needs.
John M., Southern California, CA Via
Shane provided professional quality service. He changed out the fixtures on my toilet and now it truly works! I am hoping Steve's Five Star Service can provide service for other work I need done. Thank you Shane!
J. W., Rancho Cucamonga, CA Via
We had our 32 year old system replaced today by Jose not the plumber the other Jose and Martin, we began our search for a company and found Steve's Five Star Service to be the one for us. Omar was by far very thorough in explaining all the systems and highly knowledgeable in all aspects of the company. We are very pleased with the job Jose and Martin did they are very professional, helpful and did a superior job in replacing our A/C/Heating unit as well all new ducts. We highly recommend them to everyone for any and all plumbing needs. Great Job Guys!!! Thank you to Brandon for answering all my questions, even when he could barely speak he did not let that stop him from providing an excellent experience. Thanks Helen and Jeannie
Jeannie A., Fontana, CA Via
We are in the process of selling our home and needed to get a few small plumbing issues repaired. Since we had great service from Steve's in the past, we contacted them. The next day, they showed up as promised and took care of the issues. The service tech that showed up was Shane. He was very courteous. Checked out the issues we asked him about and gave a quote before starting any work. The quote was very fair and we asked him to do the work. Shane was very efficient and neat completing the repairs in a short period of time, explaining what he had done. Great job. Could not be happier.
We highly recommend Steve's. When we have had to call a plumber for any reason, they have always responded in a timely manner and resolved whatever issue we had quickly, neatly and efficiently.
Bob F., Rancho Cucamonga, CA Via
This is a letter commending your employee Tyler. he came to our residence on three separate occasions, and I was extremely impressed by his expertise, professionalism, and friendly demeanor. I would not hesitate to call him back if I ever needed more plumbing work in the future.
Thank you so much for getting the guys out and fixing my shower drain leak so fast.
They both showed up on time and was in and out fast.Tyler and Brandon are the best. I really appriciate both Tyler and Brandon putting on the shoe booties each time they entered my home, since I have almost white carpeting.
I will keep telling others in the park to call for all their needs.
We want you to know how much we appreciate Brandon. He is professional, knowledgeable, and his standard of work ethics is admirable. Because of him, we will continue to use your company for any and all of our plumbing needs.
Joel H. and Shirl K.
Just a quick note to let you know how very please I was with my service from BILLY and his crew this week. Billy was very professional, on time, and offered a detailed explanation regarding the septic drainage problem and a workable solution. The service was performed in a timely manner. MOST IMPORTANTLY - the clean-up from the job was OUTSTANDING. In the process, a paver/brick walkway had to be dug up... upon completion of the job, each brick and paver was restored to it's original position All dirt and rocks were removed. Not one piece of paper, trash, or mess was left for me!!! The walkway looks as if NO DIGGING was done. The CREW - Shannon and Velmio - sorry for the incorrect spelling - were excellent at their tasks. Thank you very much... this is why I continue to call Steve's plumbing!!
San Antonio Heights, CA